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What Does a Coach Do?
  • Creates a safe environment in which people see themselves more clearly; the coach does this by listening, asking focused questions, reflecting back, challenging, and acknowledging the client
  • Asks for more intentional thought, action, and behavior changes than the client would have asked of him or herself
  • Clarifies goals and agreed-upon results
  • Identifies gaps between where the client is and where the client needs or wants to be
  • Helps the client develop a strong strategy and action plan to close the gap
  • Understands and anticipates potential obstacles
  • Guides the building of the structure, accountability, and support necessary to ensure sustained commitment